Apply Online 2022-23



National Assessment and Accreditation Council (NAAC)


Student Satisfaction Survey
Key Indicator - 2.7.1
Under Criterion II of Teaching – Learning and Evaluatio

Guidelines for Students

NAAC (National Assessment and accreditation council) is conducting a Student Satisfaction Survey regarding Teaching – Learning and Evaluation, which will help to upgrade the quality in higher education. A student will have to respond to all the questions given in the following format with her/his sincere effort and thought. Her/his identity will not be revealed.




Instructions to fill the questionnaire


Criterion II- Teaching–Learning and Evaluation


Student Satisfaction Survey on Teaching Learning Process


Following are questions for online student satisfaction survey regarding teaching learning process.

1. How much of the syllabus covered in the class?



   85 to 100%

   70 to 84%

  55 to 69%

   30 to 54%

  Below 30%



2. How well did the teachers prepared for the classes?



  Thoroughly

  Satisfactorily

  Poorly

  Indifferently

   Won’t teach at all



3. How well were the teachers able to communicate?



   Always effective

   Sometimes effective

  Just satisfactorily

  Generally ineffective

   Very poor communication



4. The teacher’s approach to teaching can best be described as



  Excellent

   Very good

  Good

  Fair

  Poor



5. Fairness of the internal evaluation process by the teachers.



   Always fair

  Usually fair

  Sometimes unfair

   Usually unfair

   Unfair



6.Was your performance in assignments discussed with you?



  Every time

  Usually

  Occasionally/Sometimes

  Rarely

  Never



7.The institute takes active interest in promoting internship, student exchange, field visit opportunities for students.



  Regularly

  Often

  Sometimes

  Rarely

  Never



8.The teaching and mentoring process in your institution facilitates you in cognitive, social and emotional growth.



  Significantly

   Very well

  Moderately

  Marginally

   Not at all



9.The institution provides multiple opportunities to learn and grow.



   Strongly agree

  Agree

  Neutral

  Disagree

   Strongly disagree



10.Teachers inform you about your expected competencies, course outcomes and programme outcomes.



   Every time

  Usually

  Occasionally/Sometimes

  Rarely

  Never



11.Your mentor does a necessary follow-up with an assigned task to you.



   Every time

  Usually

   Occasionally/Sometimes

  Rarely

  Usually



12. The teachers illustrate the concepts through examples and applications.



   Every time

  Usually

  Occasionally/Sometimes

  Rarely

  Never



13.The teachers identify your strengths and encourage you with providing right level of challenges.



  Fully

  Reasonably

  Partially

  Slightly

  Unable to



14.Teachers are able to identify your weaknesses and help you to overcome them.



   Every time

  Usually

  Occasionally/Sometimes

  Rarely

  Never



15.The institution makes effort to engage students in the monitoring, review and continuous quality improvement of the teaching learning process.



   Strongly agree

  Agree

  Neutral

  Disagree

  Strongly disagree



16.The institute/ teachers use student centric methods, such as experiential learning, participative learning and problem solving methodologies for enhancing learning experiences.



   To a great extent

  Moderate

  Some what

  Very little

  Not at all



17. Teachers encourage you to participate in extracurricular activities



   Strongly agree

  Agree

  Neutral

  Disagree

  Strongly disagree



18. Efforts are made by the institute/ teachers to inculcate soft skills, life skills and employability skills to make you ready for the world of work.



   To a great extent

  Moderate

  Some what

  Very little

  Not at all



19. What percentage of teachers use ICT tools such as LCD projector, Multimedia, etc. while teaching.



   Above 90%

  70 – 89%

  50 – 69%

  30 – 49%

  Below 29%


20. The overall quality of teaching-learning process in your institute is very good.



   Strongly agree

  Agree

  Neutral

  Disagree

  Strongly disagree



21. Give three observation / suggestions to improve the overall teaching – learning experience in your institution.